In the modern finance and self-service industry, KEYU is playing an important role the market. KEYU always keep the moral of "Develop the technology based on human welfare" to improve the service and support level. KEYU is dedicated to build a win-win cooperation with our customers.
Keep these ideas in mind, KEYU has developed a complete system to maintain the service and support level:
Pre-sales
KEYU provide the diversified pre-sale support for the customers. From the product selection to the parameter confirmation, KEYU will always be responsible for the customers' good.
KEYU keep the moral to help our customers find the most suitable products instead of selling as many as possible products. If you have any doubt about the service when you are inquiring from us, please make a complaint to us: sales@kioskkeyu.com.
Our target of the pre-sale service is: Never let one customer buy anything wrong!
Sample
KEYU always provide small quantity samples for the customers to verified their systems, and in most cases, the samples are charged very reasonable. KEYU will never try to earn some by selling the samples.
For most projects, KEYU's samples are priced very cheap.
Customization
As an independent manufacturer, KEYU provides complete customization service to satisfied the customers' need. KEYU is proud of providing the the suitable products and solutions to meet our customers' needs.
KEYU is among the several manufacturers who provide limitless customized solutions for over a decade.
Delivery
As one very important step of the value-add service, KEYU pay more attention to the delivery in details. KEYU has a very serious control of the leadtime and also very keen on providing the best shipment service to our customers.
We don't think the products are delivered only if they are used properly by our customers.
Trial products
KEYU provides the trial product for the kick-off projects. For the very initial stage, KEYU is also interest to cooperate.
Warranty
KEYU provides 1 year warranty
Product lifespan
Normally, the KEYU product life cycle is 3 year at least from the date of availability. Anyway, you are also encouraged to confirm with us before purchase.